Google Analytics 4, or GA4, is the latest version of Google’s content tracking software. It was designed to help businesses better understand user behaviors, interactions, and journeys by providing comprehensive insights into customer activities across channels. With GA4, marketers and the agencies who support them can look beyond surface-level data to gain meaningful awareness of customer interactions through trend analysis. In addition, Google Analytics 4 properties enable users to take a proactive approach to maximize the value their customers deliver. By understanding the context of user experiences, businesses can develop targeted outreach strategies that drive more effective results while providing a personalized user experience.
On the other hand, Universal Analytics (UA) is the previous version of Google’s content tracking software. It was designed to help businesses better understand user behavior for search engine optimization (SEO) within their web properties. UA offers insights into user navigation paths, time spent on specific pages, and more detailed data related to various interactions, such as clicks and pageviews. UA also allows marketers to create and track custom segments, which can be used to better tailor marketing campaigns based on user behaviors. By better understanding the differences between GA4 and UA, businesses can leverage both technologies to gain more comprehensive insights into customer behaviors on their website.
When comparing both options, it is important to consider that GA4 collects more SEO and engagement data than its UA predecessor. This includes user interactions across all channels and demographic and interest-based information. This extra data can help businesses target their outreach strategies and deliver personalized experiences. However, GA4 also collects user behavior data outside the company’s website and applications. Other privacy considerations include:
Overall, understanding how Google Analytics works allows marketers to gain insights into customer behaviors and develop better outreach strategies while maintaining privacy and data control. GA4 offers more advanced features and more comprehensive data collection. With the new omnichannel landscape, it is crucial for businesses to better understand user behaviors across all channels with modern digital marketing analytics.
The differences between GA4 and UA also extend to the types of data reports each platform offers. GA4 provides more comprehensive and actionable insights, with reports that include user lifetime values, user cohorts, and more. It also offers new engagement metrics, such as scroll depth and video engagement, that can help marketers better understand user behaviors on their sites.
Other details include:
Universal Analytics collects data based on pageviews. So, for example, if someone were to visit www.example.com/contact-us/, GA would track that as a pageview. This is useful for understanding overall site traffic, but it’s not very helpful in understanding user behavior on a page.
GA4, in contrast, is built to handle event tracking by default rather than pageview tracking. GA4 events are user actions on a page, such as clicking a button or watching a video. By tracking events, businesses can gain more detailed insights into user behaviors and develop better outreach strategies. For example, a company could track how many users are watching an instructional video and which parts of the video they’re skipping. This would allow the business to improve the video, which could lead to more conversions.
GA4 and Universal Analytics also differ in terms of the metrics they offer. While both platforms provide standard metrics such as pageviews, bounces, and time on page, GA4 offers more advanced and actionable insights.
Looking at what to measure in GA4, three new metric categories provide more granular insights into user behaviors:
A: Google Analytics 4 promises to be an exciting new way of analyzing user activity on cloud-based apps and web properties. With its focus on data-driven insights and automation capabilities, many organizations ask if GA4 will replace Universal Analytics. For some, the idea of replacing a tried and trusted analytics platform with a new one might seem daunting. UA is still available for use at this time, and there are no plans for its removal. However, GA4 is the new default digital analytics measurement in Google Analytics and is Google’s long-term platform of choice.
A: Yes, you can use GA4 and UA to measure user activity on your website or app. However, if you choose to use both platforms, your data will be tracked and stored separately. Evaluate what data you need for analysis and decide which platform is the most appropriate. Additionally, you can keep your historic UA data in GA4 if you migrate. This means that there will be no disruptions to your previous efforts while you work on transitioning to GA4.
A: Learning how to set up GA4 for measuring website performance is relatively easy. All you need to do is create a Google Analytics account and link it to your site. To get started, you will have to generate an automatic tag in the GA4 admin of your account and copy this into the HTML of your page or create a default tag via setting up GTM. Next, you will have to define GA4 events corresponding to meaningful user actions to collect data on user interactions on your site. To ensure accuracy, you will have to verify the setup of GA4 with Google’s testing tools before rolling it out live. Doing so will help you improve user experiences, identify potential areas of improvement, and track visitors across devices and platforms.
A: Google Analytics 4 provides an array of features and functionalities that can help you better understand user activities on your website or app. By leveraging the insights from GA4, you can make informed decisions about how to improve user experiences and what content to prioritize for further optimization. Ultimately, GA4 provides the tools needed to measure and manage user engagement on your website or app – making it an invaluable asset for digital marketers.
If you have further questions or want to explore the benefits of Google Analytics 4 in more detail, please contact our team at Zero Gravity Marketing today. We can provide you with a comprehensive approach to data analytics that includes expert guidance on setup, implementation, optimization, and a premier Google Analytics 4 tutorial. From setting up events to creating custom reports and dashboards, our team of experienced digital marketing professionals can help ensure that you make the most of GA4. Contact us today to get started on your GA4 journey. We look forward to helping you set up, migrate, and manage your GA4 account to transform how your team tracks and measures user engagement.